Refund policy

we operate under a strict REPLACEMENT-ONLY policy. We do not offer cash refunds or order cancellations once an order is shipped.

1. Damaged, Defective, or Wrong Items If your item arrives damaged, defective, or if you receive the wrong product, we will gladly arrange a 100% free replacement for you.

2. How to Request a Replacement To be eligible for a replacement, you must contact our support team via WhatsApp at 8303881881 or Email at trendifykart455@gmail.com within 48 hours of receiving the delivery.

3. Mandatory Unboxing Video Requirement To protect against courier fraud and validate your claim with our logistics partners, a continuous, unedited unboxing video showing the shipping label and the damage is MANDATORY. Without a clear unboxing video, our backend warehouse team cannot approve a replacement.

Once approved, a fresh replacement piece will be dispatched to your address at zero additional cost to you.

Frequently Asked Questions

How long does shipping take?

Orders are processed within 24–48 hours. Delivery usually takes 4–7 business days depending on your location.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available in most locations. You can select it at checkout.

What if I receive a damaged product?

If your product arrives damaged, contact us within 48 hours with photos. We will replace it or issue a refund immediately.

What is your return policy?

We offer only replacement of the product.

Do you ship all over India?

Yes ✅ We deliver across India, including metro cities, towns, and remote areas.